Help for MSN Mobile® SMS Service v6.0
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Help for MSN Mobile® SMS Service v6.0 |
Using the MSN Hotmail SMS Service!
When you sign up to
use the MSN Mobile SMS service, one of the features is MSN
Hotmail SMS. To welcome you to using this service you receive the following
message:
MSN
Hotmail service!
For help with this service, reply to this SMS with the letter
H.
Save this number to your phone to view your inbox anytime.
If you reply to this welcome SMS with the letter H (for help) you will receive
in reply a SMS with a list of all the
MSN Hotmail SMS
commands.
You can save the number this SMS was sent from if you wish, this can use to
carry out MSN Hotmail commands at any time. You can delete the Welcome SMS if
you wish but before doing so it is advised to save the number to your mobile
phone book so that it can be used any time to initiate a Hotmail session. You
can also get the MSN Hotmail SMS service
number resent to you from your registered users SMS page.
You can start to use these commands
immediately in order to use your MSN Hotmail account if you wish, but it is
advised that you
set
up your Hotmail filters and Alerts filter first. You
have full control over these filters and so you can decide what MSN Hotmail
email arrives to your mobile phone or not.
From now on, you will be notified in the form of one (or more) SMS’s to your mobile phone when e-mails arrive to your Hotmail inbox (this depends on the filters you have set).
We
recommend that you keep the “Welcome” SMS or save the number it was sent from, so that
you can initiate any sessions with the MSN Hotmail SMS Service. This Welcome SMS contains
the phone number that enables dialogue between
your mobile phone and our service in order to use your Hotmail account.
Note:
Each time you send a command it is a SMS.
Each time you receive an email or part of it, it is a SMS.
A SMS can have 160 characters maximum. I.e. only 160 characters max of your
inbox can be shown at a time. Message text is only broken at the word level.
Each SMS has a cost. Microsoft or MSN or Hotmail do not directly charge you.
Your phone carrier does.
Note: Actions
carried out with the MSN Hotmail SMS Service on your mobile phone will be
reflected in your MSN Hotmail inbox - you have only one inbox. The e-mails in your
inbox, whether you see them on your phone or on your PC, come from the same
Hotmail account. So if you delete an email when viewing your Hotmail account on
your mobile phone, the next time you will log on to your inbox on your PC the
deleted mail will not appear - and vice versa.
Back to top
Set up Junk mail/Alerts filters for Hotmail
Once your account has been activated, you are offered the opportunity to
configure your Hotmail Junk Mail
filters or your
Alert filters. MSN
sets the Junk Mail filter to use highly protective
settings by default, to protect you from
getting spam or any unwanted e-mail on your mobile, and getting charged for it
by your carrier. You can control what e-mails (SMS's) will get sent to your
mobile phone, through the
Hotmail Junk Filter
and the Alerts filter. These options are available from the
registered
users home page
and we strongly recommend that you make sure you either agree with the default
settings or change them.
Set up Junk
mail filters for Hotmail
It is important to define which
level of Junk mail filtering you want to use, as this will impact the number of
SMS’s that you will get on your mobile phone. Because the Hotmail Junk mail
protector prevents you from seeing unwanted email in your inbox, and only
e-mail from your inbox will be sent to your mobile phone, then setting up your
Hotmail Junk protector defines what types of e-mail you will accept to receive
on your mobile
We strongly recommend that you do
this at this final stage of the sign up process, or you may end up paying for
unwanted SMS’s from unwanted e-mail.
At a later stage you will always be able to
change the level of filtering that you chose during this sign up process, at
any time, and go for a stronger (or weaker) lever of protection – simply
through your Hotmail Options page or the
registered users home
page. To edit these via Hotmail then go to
Hotmail and log in with your Hotmail user name and password. Once you are logged into your
Hotmail inbox, click the Options tab Under the "Mail handling"
section, click on the Junk Mail Filter link as shown.
What is the Junk mail protector?
The Junk Mail Filter is an MSN Hotmail tool. It examines incoming e-mails and
filters the ones that it has identified as 'junk e-mail' (unwanted e-mail) to
your “Junk Mail” Folder. You can choose the level of protection that is most
relevant to your usage of your Hotmail account: Junk mail settings can be Off,
Low, High, or Exclusive.
Off: The Junk Mail Filter is set to Off. All e-mails sent to
your Hotmail account will show up in your Hotmail inbox.
Low: The Junk Mail Filter is set to Low. Most incoming e-mail messages
will be delivered to your Inbox. The most easily identified 'junk mail' will be
sorted to your Junk Mail Folder. You are likely to regularly receive a
significant number of unwanted (i.e., 'junk') messages in your Inbox. Be sure
to occasionally review the contents of your Junk Mail Folder and use the 'This
is not Junk Mail' button to indicate which messages filtered to the Junk Mail
Folder should not have been.
High: The Junk Mail Filter is set to High.
Incoming e-mail will be delivered to your Inbox, but many messages likely to be
Junk Mail will be sorted to your Junk Mail Folder. Few unwanted (i.e., 'junk')
messages should make it to your Inbox, as most will be caught and sent to your
Junk Mail Folder. Regularly review the contents of your Junk Mail Folder and
use the 'This is not Junk Mail' button to indicate which messages filtered to
the Junk Mail Folder should not have been.
Exclusive: The Junk Mail Filter is set to
Exclusive. E-mail from addresses appearing in your Address Book will be
delivered to your Inbox. All other mail will be delivered to your Junk Mail
Folder. Keep your Address Book up-to-date to get the right mail in your Inbox.
We make it easier by prompting you to create an Address book entry when you send
mail to someone new. It's important to look through your Junk Mail Folder for
messages you wanted delivered to your Inbox and add the sender's email address
to your Address Book or Safe List.
Note: the alerts section only appears if alerts are turned on by
you and also if alerts are available for your language. If it does not
appear for you then you can go to the
registered
users home page
and edit your Alerts from there.
* On the Junk Mail filter Page, you
can then change your settings from Off, to Low, to High to Exclusive. The
default is High.
* Click OK to save those settings. You return to the Options page.
* Once you have signed up to the MSN Hotmail SMS Service, the Hotmail
protection level that you chose at this stage will reflect what e-mail/SMS's
arrive to your mobile phone.
This step is just as important as
setting up your Junk mail filters. It also determines the number of SMS’s that
you will get on your mobile phone – and thus what you will be charged for by
your carrier.
An Alert is an informative SMS that is sent to your mobile phone. You will receive an Alert when an e-mail that you wish to know about (based on your filter settings) arrives in your MSN Hotmail inbox. Once you have signed up for the MSN Hotmail SMS Service, your Alerts filter will automatically be turned on. You can also configure them directly via the MSN Hotmail options and preference pages. Go to the Hotmail site, log in with your user name and password. Once in your inbox, click on the Options, under the Mail handling section click on the Alerts link. If this does not appear for you then you can edit this via the registered users home page
The Alerts filter configuration page is simple
to use. By default, you will receive an alert every time a new e-mail enters
your inbox. Or you can choose to create rules. A rule will not work if the
“Enabled” box is not ticked. A sample set of rules might be
e.g. Rule 1: IF [SUBJECT][CONTAINS] "How
are you?"
Rule 2: IF
[FROM][EQUALS] "Myfriend@hotmail.com"
This means that you will be notified by a SMS when any emails with the subject
"How are you?" or emails that are from
myfriend@hotmail.com arrive at your inbox.
While you are logged on to MSN Messenger on your PC, you will be notified both
on your mobile and on your PC that a new email has arrived. In order to Not be
notified on your mobile
(and thus pay for the incoming SMS) while you are
connected on Messenger, you need to download a small
Alerts
Manager application to your PC.
There are three ways to turn ON or OFF alerts.
1.
Download the Alerts Manager and use the on/off
feature available.
2. From your device - You can send the following SMS commands to the Hotmail SMS service number:
· A OFF (will surpress SMS notifications of new hotmail until you turn it back on by any of the Alerts on/off features)
· A ON (will allow SMS notifications of new hotmail until you turn it off by any of the Alerts on/off features)
For both commands you will receive a confirmation if the command you sent was successful or not.
You have successfully turned alerts ON
You have successfully turned alerts OFF
If you sent an incorrect command you may receive a message like this:
<Sorry!>
To turn on alerts, use:
A ON
To turn off alerts, use:
A OFF
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3. From your registered users home page. Go to the "My Device" section and choose the "Change alerts delivery settings" link. Then choose either the ON or OFF radio buttons and press save to
How to see the contents of your Hotmail
inbox on your mobile
To see the contents of your Hotmail inbox, reply with a SMS to the
"Welcome to Hotmail" SMS (which we recommend you keep, or save the
number it was sent from) with the
command “I” for your inbox (only new messages) or “IA” (all new
and read messages).
* Only new or unread mail can be shown on your device - this is via the I
or IA command.
The reply to the “I” command will show you:
The number of new emails you have in your inbox
For each email:
sender, subject, assigned number. This number can be used to
read a particular mail.
The reply to the “IA” command will show you:
The number of new and unread emails you have in your inbox
For each email:
sender, subject, assigned number. This number can be used to
read a particular mail.
The unread messages are marked by an asterisk (*).
Example SMS after issuing the "I" command:
[2 new]
1 NameX-Subject of mailX
2 NameY-Subject of mailY
[Reply <num> to read]
To read a particular mail from the inbox, send a SMS
with the number of the mail you want to read. The only choices from the example above
are to read email 1 or email 2.
* At any time if you send the command “I”, a list of all new
messages is sent to your mobile phone in blocks of 160 characters. You can
request more and more of the list until there are no
more new messages. To see each block at a time you need to send M for
more. If you reply with a blank SMS, then you can also see the next block of
information. When you get to the end of your inbox, you will receive the
message
[Sorry! End of new messages]
* If you send an “IA” command then both read and unread
e-mails
are sent to your mobile, again, in blocks as you request them until there are
no more messages. The read messages appear with a number next to them, and the
unread messages appear with their message number and an asterisk
Example:
[1 new]
1 NameX-Subject of mailX
2 * NameY-Subject of
mailY
[Reply <num> to read]
* If you had 3 read and 3 unread messages in your inbox and issued
the IA command from your phone then you might see your mail in a SMS
like this:
Example:
[3 New]
1*NameX-Subject of mailX
2*NameY-Subject of mailY
3 NameZ-Subject of mailZ
4*NameW-Subject of mail W
[Reply M for more, <num>
to read]
In this example, if you reply M for more, you will see the remainder of
the unread or read messages from your inbox:
Example:
[3 New]
5 NameV-Subject of mail V
6 NameU-Subject of mail U
[Reply <num> to read]
* if you issues the M for more command while looking at the last emails
in your inbox you would receive the following message:
[Sorry! End of
messages]
* If you issued the IA 8 command
to read the 8th email from the above example then
you would receive a message as follows:
[Sorry! To read, reply with a message number between 1 and N> (where N =
highest numbered message in the sms replied to message)]
| First open the email. |
Type M for more |
Type M for more |
Until end of message |
* To
open an email, type it's message number
and send the SMS. The message number is available when you view the list of
mails in your inbox.
* You will be sent back in a SMS who the mail is From and what it's subject is.
* If you decide to read the full mail then you should send a SMS with the M
command.
* To read more and more of the email you can continue to reply "M"
to see more of the email. You can do this until the end of the email.
* You can also read an email when
already in another email, do this using
the previous or next commands.
*
When reading an email you can reply to it with "R <your message>".
This can be done while reading any part of the email. You do not need to be at the end of the email to reply.
* <your message> - this is your reply, it does not have to be in brackets <> eg.
R See you at 10
* Emails with urls are fully readable
* Obviously no attachments will be visible in your SMS mails but emails with
attachments will still be fully readable.
* When reading an email if you issue the MH (message header) command the
user would receive a SMS with the to, from, cc and subject information.
e.g..
Fr:
email@domain.com
To: email@domain.com;
email@domain.com
Cc:
email@domain.com
Su: Message subject
[Reply M for more]
(this only
appears if the mail header spans more than 1 SMS)
* If the entire Message Header could not be displayed in one SMS then the user can reply M for more to see the rest.
* While in
the Message header, If the user decides to issue the M for more command and
there is nothing more to display then they receive this message:
[Sorry! End of mail header]
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When reading a SMS with your list of mails from your inbox you can read a particular email
by replying with a SMS with the message number if the email.
e.g. 6
This would be the sms you send if you want read the email about Sals Documents.
When reading an email, if you want to navigate to the next message without returning
to the inbox then type N and send the SMS.
Note that the next message that opens is the next one in order in your inbox.
This could be a read or new message.
If there are no more messages the user receives
[Sorry! No more
messages.]
When reading an email you can reply "M" to see more of the email.
When reading an email you can reply "R <your message>" to reply to the
mail
When reading an email, if you want to navigate to the previous message without
returning to the inbox then type P and send the SMS
Note that the previous message that opens is the one before this email in
your inbox. This could be a read or new message.
If there are no more messages the user receives
[Sorry! No more
messages.]
When reading an email you can reply "M" to see more of the email.
When reading an email you can reply "R <your message>" to reply to the
mail
Note in this example the [1/2] at the top. This indicates that this email
message is split across 2 SMS's and this is the first of the 2.
How
to reply to a Hotmail - reply
& reply all
When reading an email you have the
choice to reply or reply all to that mail.
To reply to the sender only you can send a reply SMS using with this command: "
R <your message>".
e.g.. R See you at 10
To reply to all individuals that an email was sent to you send a reply SMS with
this command:
"RA <your message>".
e.g.. RA See you at 10
* While reading
an email, if a user issues the R or RA command without providing any reply
message then they will see the appropriate error message:
[Sorry! To reply, use: R <your message>]
[Sorry! To reply, use: RA <your message>]
Back to top
While reading an email you also have the
choice to forward that email to others.
To forward an email you can send a SMS with any of the following commands:
f <valid email address> <your
message>
or
f <HMnickname> <your
message>
or
f <valid email address> <no message>
* If a user tries to
forward and email without an email address or nickname they should receive this
error message:
[Sorry! To forward,
use: F <e-mail address> <optional message> or F <quickname> <optional message>]
* When you are reading an email, you can delete that email using the d command in a SMS. Just send a reply sms to the email that you are reading with the letter d in it.
* If you want to delete the second email in your inbox list of mails you can issue the d 2
command.
* When you are reading the
list of emails in your inbox and if there were 3 emails listed, if you issued
the d 4 command you woudl receive this message:
[Sorry! To delete, reply with D, a blank space, and the message number.
(Example: D 3)]
If a message is deleted by you using the d command, then that message will not appear any more in your PC Hotmail inbox. Also if you issued the I or IA command it would not be listed there either. All actions you carry out on your mobile phone are reflected in your Hotmail inbox. They are one in the same.
From your inbox on your mobile phone you can type and send a reply SMS with the
following commands:
C <valid email address> <message>
or
C <HMNickname> <message>
or
C <valid email address> <no message>
or
C <HMNickname> <no message>
as shown in the example
HMNickname is nick name or short name that you have given an email address of
one of your contacts when using MSN Hotmail on your PC. This facility is
especially useful when using MSN Hotmail SMS due to it not always being easy or
fast to enter characters on mobile phones.
If an invalid email address is given in the command then the user will receive
the following message:
[Sorry! To compose, use: C <e-mail address> <your message> or C <quickname>
<your message>]
Back to top
Help on the phone
From the phone, if you send a SMS with the letter H you will receive a
SMS back with a list of Help commands
as shown.
You can also get help from your carrier via
their support phone numbers or email addresses.
Summary of MSN Hotmail SMS Service commands
Note: none of the commands are case sensitive
|
English Command |
How to use the command & what it does. |
|
I |
Gets
list of new mails in my Inbox. |
|
I <num> |
Gets
list of new mails in my Inbox from a particular mail onwards |
|
IA |
Gets a list of all mails in my inbox, both new
ones, and ones that are read |
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IA <num> |
Gets a list of all mails in my inbox, both new
and ones that are read from a particular mail onwards.
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C <email address> <your message> |
Command
to send an email to someone using their full email address |
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C <HM friendly name> <your message> |
Command
to send an email to someone using the Hotmail friendly name you have created
in Hotmail for their full email address |
|
<msg num> |
Command to read
the exact email you want. |
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M |
Command
to indicate you want to see/read more. |
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R <your message> |
Command to reply to the person that sent you a particular email |
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RA <your message> |
Command to reply All persons that received a particular email |
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D |
Deletes the email that you have just been reading/viewing |
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D <msg num> |
Deletes an email from you inbox, as you are viewing the list of mails in your inbox When viewing the contents of your inbox, reply D followed and the number associated with that mail, in order to delete it from your inbox. It is not necessary to have read that email to do this action. Deletion is permanent. |
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F <email address> <your message> |
Allows you
to forwards an email to others that you have just been reading, using their
full email address |
|
F <nickname> <your message> |
Allows you
to forwards an email to others that you have just been reading, using their
Hotmail Nickname/friendly name |
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N |
Command
use to see the Next email in your inbox |
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P |
Command used to see the
Previous email in your inbox |
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MH |
Command
used to read the Mail Header of an email |
| A ON |
Command used to turn Alerts
ON This SMS command will allow SMS message alerts arrive at your device until you turn alerts off by any of the Alerts on/off features available. User will be notified by a reply SMS if this action was successful or not eg. You have successfully turned alerts ON. User will receive an error message if there is a problem with Alerts request sent. |
| A OFF |
Command used to turn Alerts
OFF This SMS command will suppress SMS message alerts from arriving at your device until you turn alerts back on by any of the Alerts on/off features available. User will be notified by a reply SMS if this action was successful or not eg. You have successfully turned alerts OFF. User will receive an error message if there is a problem with Alerts request sent. |
MSN Hotmail SMS commands in the presently supported languages:
| English command | Function | French command |
French meaning |
German command |
German meaning |
Dutch command |
Dutch meaning |
Spanish command |
Spanish meaning |
| I | Inbox-new mails | B |
Boîte de réception |
E | Eingang | P |
Postvak in |
B |
Bandeja de correo electrónico |
| IA | Inbox-all mails | BT |
Boîte de réception tous les messages |
EA | Eingang Alle | PA |
Postvak in alles |
BT |
Bandeja de correo electrónico todos los mensajes |
| M | More | P |
Plus |
M | Mehr | M |
Meer |
M |
Más |
| D | Delete email | E |
Effacer |
L | Löschen | V |
Verwijderen |
E |
Eliminar
|
| R | Reply to email | R |
Répondre |
A | Antworten | B |
Beantwoorden |
R |
Responder
|
| RA | Reply all to email | RT | Répondre à tous | AA | Antworten Alle | AB |
Allen Beantwoorden |
RT |
Responder a todos |
| F | Forward email | T |
Transférer |
W | Weiterleiten | D |
Doorsturen |
RE |
Reenviar |
| C | Compose email | C |
Composer |
S | Schreiben | O |
Opstellen |
RD |
Redactar
|
| N | Next email | S |
Suivant |
N | Nächste | VG |
Volgende |
S |
Siguiente |
| P | Previous email | PR |
Précédent |
V | Vorherige | VR |
Vorige |
A |
Anterior |
| MH | Mail header | EM |
En-tête du mail |
K | Kopfzeile | AO | Afzender/Onderwerp |
EM |
Encabezado mensaje |
| H | Help information | A |
Aide |
H | Hilfe | H | Help |
AY |
Ayuda |
| A ON | Turn Alerts on | AL ON | AL AN | A AAN | AL ON | ||||
| A OFF | Turn Alerts off | AL OFF | AL AUS | A UIT | AL OFF |
Microsoft Confidential © 2002 Microsoft Corporation
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