Call Center helps our customers in three ways:
1-Through a Live Agent: We have dedicated employees who
are ready to receive your calls 24 hours a day, 7 days a week.
2-Through IVR (Interactive Voice Response): which
enables you to activate your free services and value added services
simply by dialing 211.
To provide our customers with the highest quality of service, we adhere
to these points:
We can keep in touch with all SabaFon customers and solve their problems
as quickly as possible, and confirm that the problem is completely
solved.
Inform the customer
as soon as his / her problem has been solved.
3- Fill
up the Feedback form: Fill up the
feedback form regarding your complaint and one of our agents
will get in touch with you as soon as possible.
Feedback...
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